Refunds & Cancellation

All card meanings, combinations, and rule-based spread readings cost US$0, with no membership or daily commercial quota. There is no free-service charge to cancel. Only AI readings are planned as paid services; AI readings and credit purchases are not yet available. No unconfirmed credit price, expiry, or refund rule should be treated as an active offer.

Legacy monthly membership is US$3.99, charged each month; annual membership is US$29.99, charged once per year. These subscriptions automatically renew unless canceled before the next charge. The move toward credits does not automatically cancel an existing provider subscription.

Use the account page’s billing management portal to cancel the next renewal. If it cannot be opened, email support promptly from your account email and ask to cancel renewal. Access normally continues until the paid period ends. Cancellation and refund requests are separate actions.

Request a full refund within seven calendar days of your first subscription payment, without needing to give a reason. For an accidental renewal, request a refund within 48 hours after the renewal charge and do not use the new billing period’s membership benefits. Outside these windows, ordinary subscriptions are generally not refunded proportionally for unused days.

Report duplicate charges, paid access that was not delivered, or inability to receive the purchased service because of our failure even if a standard request window has passed. We review these problems and refund undelivered service, in full where appropriate. Nothing in this policy limits mandatory consumer rights.

Email the support address shown below with your account email, order or invoice ID, payment date, and request. For a first-payment seven-day refund, a clear refund request is sufficient. Do not send passwords, verification codes, or full card numbers. We normally aim to respond within three business days.

Once approved, a refund is initiated to the original payment method. Arrival time depends on the payment provider and bank. A full refund ends the corresponding paid benefits and future renewal for that subscription; confirm both the refund and cancellation with support and your provider statement. Free features remain available.